giovedì 18 febbraio 2010

Come prendere una decisione?


Come prendere decisioni? Difficile e facile al tempo stesso. Dipende dalla complessità del contesto, dall'emotività del momento, dalla posta in gioco...e...da tanti altri fattori.
Intervista a Jana Kemp che ha pubblicato un libro proprio su questo argomento "Moving out of  the box" 


      A checklist for Making Decisions Easier?
1.     Determine who must be included in making the decision. Who has the right knowledge? Who has the right authority to make the decision? Who will have the authority to implement the decision? Make sure the right people are invited to the decision table.
2.     Gather relevant information about the costs, resources needed, staffing needs, available equipment and supplies, and all data that needs to be considered when making the decision. Be sure to share it with the people involved in making the decision.
3.     Agree not to keep information hidden from others. Good decisions are made when relevant information can be accessed.
4.     Use the ChoiceMarks mindsets to invite people into the decision-making conversation. Everyone has a valuable and relevant idea or life experience to share in the decision making process.
5.     When time is short, use a command and control decision and take a vote or have one person make the decision.
6.     When a reasonable amount of time is available before the decision must be made, and when involving others in the decision making is important, use a consensus approach to making the decision.

    The most important rules to apply your “decision process” in a small and in a big organisation.
1.     What are the consequences, costs, and affects on staffing if this decision IS made?
2.     What are the consequences, costs and affects on staff if the decision is NOT made?
3.     Can we afford to decide yes?
4.     Can we afford to decide no?
5.     Follow the checklist for making decisions easier.

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